H.I.S. Automotive Services LLC Client Reviews

Here's what clients are saying about H.I.S. Automotive Services LLC

"Very pleased with the service they gave us, will go again if and when needed, he was recommended by our son-in-law Dan Leisher. Thanks Dan and Linda."

- Facebook User Review

"Super-professional, fast and accurate diagnosis, quick repairs. Positive, likeable, skilled and talented team."

- Facebook User Review

"They always are very friendly and professional. They are pretty quick to get you in and get the problem figured out. They are very reasonable with the charges."

- Google User Review

"Fair and honest."

- Google User Review

"These guys do great work at a very fair price!"

- Google User Review

"Just started going here a while back. Cars are expensive to fix, but they have great prices and great service/employees. Highly recommend."

- Google User Review

"Best mechanics in Roseburg. Price is great. Work is done well. And they don't beat around the bush about stuff. They don't try to upsell you. If they see something wrong, they tell you, but they don't shove it down your throat until you choke on it like some other places around here."

- Google User Review

"This business is amazing. They have gone above and beyond for me. A huge shout out to Michelle who is usually the first voice you hear. She has been a blessing to us — thank you for your kindness and for helping me during a difficult time. You're all amazing. I recommend this business highly."

- Google User Review

"I am now going to take my vehicles to H.I.S. indefinitely. By far the quickest and best service I have found in town. I have used other large and small businesses for oil changes and repairs, but H.I.S. shines in almost every way. Great people and great service."

- Google User Review

"Great service and professionalism."

- Google User Review

"Driving up to Portland from California, my car started to misfire. This was late on Christmas Eve so I started to really worry. I pulled off at Roseburg. First mechanic on list, I arrived 20 minutes before they closed and was treated with understanding and compassion. Ed the mechanic was just great quickly. He diagnosed a burnt and arcing spark plug and promptly ordered parts and replaced wires. It really was almost like a Christmas miracle to us as 30 minutes later and they would have been closed and who knows what we would have done. We were back on the road before we knew it, car running smoothly. Thank you so much — I can't say enough good things."

- Google User Review

"I had been taking my car and truck to the dealership but am glad I found H.I.S. as they have proven to be more knowledgeable, courteous, and committed to doing a good job. In fact, they had to remedy a situation that had been caused by the dealership which involved missing parts. There are a lot of places to take your vehicles, but I recommend H.I.S. as they go out of their way to make sure a customer is happy with their work."

- Google User Review

"I've been going to H.I.S. for years now and it's always great. The employees are always friendly and knowledgeable. They answer any questions I have and usually tell me more than I understand but it's great. After hearing stories from my friends and the places they've gone to get their cars worked on, I don't plan on ever going anywhere else."

- Google User Review

"Great local shop and Dave was a delight to deal with. They were honest with pricing and left it up to you what you wanted them to move forward with. Look forward to coming back to them."

- Google User Review

"I was in Roseburg, from Seattle, for a 4-day dog show. My car's water pump went out on Thursday. I was able to drive it to H.I.S. Friday afternoon. Michelle was very nice and understood I needed my car back as early as possible on Monday so I could return home. The mechanic was able to rapidly diagnose my problem. Michelle ordered the parts to be received and then installed on Monday morning.

As promised my car was ready to go just before noon on Monday and I was able to drive it home. The total bill even came in $40 under their high estimate. I was very appreciative of H.I.S. and their focus on getting my vehicle fixed and me on the road home. Hope I never break down in Roseburg again, but if I do at least I know where to go for repairs."

— Google User Review

"You receive personal service at H.I.S. Automotive. They stand behind their work and follow up to make sure their service is performed right."

- Google User Review

"They got me in for fast alternator replacement where time was an important factor. We really appreciate the fast service from H.I.S Automotive. You can count on them to help you with all your auto repair needs."

- Google User Review

"The team at H.I.S. are awesome! Very informative, honest, and upfront about work needing to be done on my car. I came in with my vehicle running rough and upon arrival, they diagnosed the issue. D.J. kept me updated with calls on what was happening and price quotes, so I wasn't left in the dark. He also brought to my attention other things that were showing signs of wear but ultimately left it up to me to decide what I would like done. It was so nice to not have that pushy sales pitch like so many places have, just an upfront diagnosis. I learned this auto shop is family owned and you can really tell they take pride in their work. My car now runs amazing and I've found a great local shop to bring business to in the future."

- Yelp User Review

"I was between jobs and needed a wheel bearing replacement for my van. I needed it ASAP as I had a job interview in Eugene and needed to drive there. I took it around, but no one could get to it sooner than a week. Luckily one of the shops suggested Dave at H.I.S. Automotive and Dave said he could get right on it.

Dave was a gentleman. Honest and fair and kept in mind my financial situation with the bill. The work was solid and I'll definitely bring my van back to Dave in the future."

— Yelp User Review

"Great service, great staff. Have had them work on two of my vehicles. Always done in a timely manner and several times was charged less than estimated price."

— Yelp User Review

"These guys are wonderful to work with. They are honest and fairly priced. We don’t go anywhere else!! We highly recommend them for your auto services!"

- Google User Review

"Made the process of fixing our beast ('78 Ford) enjoyable! Thank you for putting faith back into our ability to trust a car repair shop. Your team went above and beyond its call! We will go no other place from now on!"

- Google User Review

"DJ is a great guy to work with. Very informative and he was so pleasant to work with. The service was wonderful and the price was very reasonable. I highly recommend them. Honor Integrity Service. They definitely owe up to their name."

— Yelp User Review

"I have been a proud customer of H.I.S for over two years. I seem to frequently wait till my vehicle problems are immediate before calling them. They always patiently and carefully listen to my problem. Following my description of my problem, they get my vehicle in quickly for needed follow on diagnosis and repair... if required.

They are an honest repair shop and do just what is needed only. I have had no problems with their repairs to my car and diesel truck. Their pricing is very reasonable and they even give gift coupons for returning customer service discounts. Wow! They are a very pleasant and great communicating staff answering all questions and super at notifications by phone or text. My first choice for repairs and service of all our vehicles. Thank you so much H.I.S!"

- Google User Review

"My car was towed to HIS Automotive while I was out of town and they were so great! They made sure to call me before doing anything to my car, had great communication, and finished so quickly. They texted me keeping me updated, told me everything that was fixed and a price. They also let me keep my car there for a week because I was unable to make the 2-hour drive to pick up my car. When I picked my car up, the guys here were very nice. Definitely recommend."

- Google User Review

"I am now going to take my vehicles to H.I.S. indefinitely. By far the quickest and best service I have found in town. I have used other large and small businesses for oil changes and repairs, but H.I.S. shines in almost every way. Great people and great service."

- Google User Review