At H.I.S Automotive Services in Roseburg, OR, our name is our motto: “H” for honesty, “I” for integrity, and “S” for Service. For every customer and every car that comes to our shop, this is the standard we hold ourselves to. Our technicians are committed to putting you, our customers, first, with the goal of becoming trusted friends rather than simply mechanics. We love meeting new people, so give us a call to learn more about our auto repair services, or just stop by and say hello!
H.I.S Automotive Services focuses on the repair and maintenance of American and Asian vehicles, incorporating the latest diagnostic equipment with over 60 years of combined experience in servicing and repairing most makes and models. We have the most recent repair information in Mitchell, All Data, Indentifix, and other online resources to help us identify and repair vehicles in a timely manner the first time, as well as continuously updated tools from Snap-On, MAC, and (soon!) Auto Vitals, a virtual diagnostic and video system, which will enable our technicians to immediately upload and relay information and images to our customers.
Plus, we provide a 25-point comprehensive inspection with every service to ensure your vehicle’s safety and reliability!
We use nationally-recognized tools and equipment to diagnose cars correctly. At the same time, we do our best to buy from local parts suppliers to help stimulate our own economy, and keep money in the Roseburg community.
Based on our name and reputation, our customers have come to expect exceptional service at our auto repair shop, and we ask you to hold us to the high standard we have set for ourselves. If you ever feel we’re missing the mark in any area, be it customer service or quality of auto repairs, please bring your concern to our attention. Are we perfect? No. Will we sometimes make mistakes? Yes, we are human. However, our vow to our friends and customers is to do everything in our power to make sure you are taken care of, treated with respect and dignity, and appreciated.
“Our goal is to provide an honest, friendly environment where, when you come to visit our shop, it feels like catching up with friends and family. We don’t see you as just another customer or invoice number, and we don’t want you to see us as just another auto repair shop. If you have any ideas or suggestions on how we can improve our service, and make your visit better or more comfortable, please let us know. Be blessed!”
- Dave & Char Gibson, Owners
Our facility is conveniently located at 1721 S.E. Stephens Street on the south end of Roseburg, OR, where fishing, hunting, hiking, and the great outdoors make for an excellent place to live, work, and play. We are proud to be part of a community where neighbors help each other in times of need, and support local organizations and businesses like ours. For our part, we are involved in our church, Small Business Development, and Young Entrepreneurs.
If you’re looking for our shop, we’re near Umpqua Community College and Roseburg Forest Products, not far from Coos Bay on the Coast and Crater Lake National Park in the mountains. In addition to Roseburg, we serve the towns of Winston, Sutherlin, Myrtle Creek, Canyonville, Glide, Tenmile, Lookingglass, Melrose, and Winchester.
Free Coffee & Candy When You Need an Energy Boost
A Comfortable Waiting Area with Free Wi-Fi
Free Pick-up & Delivery for Cars & Customers
And we give discounts for referrals, so tell your friends and family about us!
Ask about our shuttle service!
We’ll pick you up and drop you off while your vehicle is being repaired at our shop, and we even go to remote, rural areas in the Umpqua River Valley. Many people are surprised by how far we go (literally!) to help.
At H.I.S. Automotive Services, we believe that if all we do is the same as every other auto repair shop, we are no different than every other auto repair shop. So we do auto repair better. Give us a call, and we promise to go above and beyond the call when it comes to your car!